Returns & Exchanges
At Book Grocer, we want you to love your fashion finds, which is why we offer a 30-day return policy on all unworn items with original tags attached. Simply follow our streamlined process to ensure your return or exchange is handled quickly and efficiently.
Return Process
- 1.Initiate Your Request
Log into your Book Grocer account and select the order containing the items you wish to return to receive a Return Authorization number.
- 2.Package Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and labels remain intact and undamaged.
- 3.Attach the Label
Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to your local postal carrier or drop it at a designated collection point, then use your tracking number to monitor its journey back to us.